Support

Should you be experiencing any problems with your software or hardware, please contact our Support Team for assistance using one of the contact methods listed below. Please have the following information ready:

  • Platform (should you be experiencing difficulties on PC, please have detailed spec information of your hardware at hand)
  • Product title
  • Date of purchase
  • Detailed fault description / error message if applicable

Our support team are available 5 days a week, Monday to Friday, 8am – 5pm.

Contact number:
011 029 0336
Support email address:

support@xtremems.co.za

The information we will require is as follows:

  1. Your Name
  2. The game you are experiencing problems with
  3. Email address and day time telephone number
System Details
  1. PC Brand and Model
  2. Processor Speed and Manufacturer
  3. CD-Rom Speed and Manufacturer
  4. Total Amount of System RAM
  5. Make and Model of Graphics Card
  6. Make and Model of Sound Card

Send us a message